Frequently Asked Questions & Troubleshooting
Where do I watch the video as a free ticket holder?
- Where to find the summit as a free ticket holder
- You didn't get a daily email about the summit and where to access it
Help with Logging in, Reseting Password, and finding the classroom
- Where to find the summit as a paid ticket holder
- What to do if you don't receive a login email
- How to reset your password
- How to log in
I'm trying to watch the video but it's saying I need to log in and/or prove I'm not a bot
- Hover over the video and you'll see a YouTube icon, click the icon and you'll be taken to the video on YouTube directly
I'm a paid ticket holder and it's saying I don't have access or that I'm blocked
- Clear your cookies (google how to do that as each browser is different)
- Try a different browser
- Watch from a different device
Are the lives available on replay?
Yes, live videos will be uploaded as soon as possible after they finish. This wait time will never exceed 24 hours.
Will the Facebook Group remain open?
Yes, the group will remain open after the event. We will stop accepting new members by May 3rd. All member requests after May 3rd will be approved two weeks before the next summit.
FAQ
The event is completely free to everyone who registers. You will have access to the presentations for 24 hours after they go live at 8am EST. This means if a presentation is scheduled for Friday. It will be available from 8am Friday EST until 7:59am EST Saturday.
There is an option to buy Ultimate Bundle Organization pass. Those with this pass will have ongoing access to the presentations. We don't like to say lifetime because what does that really mean, but rather very longterm access. Ultimate Bundle Pass holders can watch the presentations immediately upon purchase and don't have to wait for the event to start. Plus you'll have plenty of time to download all the bonuses.
You can log into the classroom here https://papercraftersgetorganized.com/classroom
Some presentations are pre-recorded. Once you register, you'll receive a schedule (check your spam!). The presentations can be viewed on this website for 24 hours. The majority of live events are for paid ticket holders only. Times are listed on the schedule page and replays will be posted within 24 hours.
Head to the schedule page (link is in every email we sent!). Each presentation will be available for 24 hours before disappearing. If you'd like more time to watch the videos, consider upgrading to the Ultimate Organization Bundle pass.
Cardmakers, Scrapbookers, Cricut masters, anyone who enjoys cardmaking, scrapbooking, art journaling, hand lettering and overall possesses a love for pretty pens, paper and similar supplies will enjoy this event!
Life happens, we get it. We encourage you to sign up for the Ultimate Organization Bundle so you can watch the presentations at your leisure. When you register for your free ticket, you will be directly asked if you'd like to upgrade to Ultimate Organization Bundle.
All speakers will have their contact information available in the speaker information section. You're welcome to ask any questions you may have. Of course, as hosts, we can't guarantee that questions will be answered but I'm sure everyone will try their best. You can also try tagging the speaker in the Facebook group.
In our experience, people buy too many courses and never get passed their first lesson. We want you to get started straight away and ride the wave of inspiration.
If you feel like it's not enough time, you're welcome to upgrade to VIP.
No. You will be subscribed to the Paper Crafters Get Organized Newsletter where we provide information on upcoming summits and organization tips. We will not spam you with lots of emails. Laurel and Justine always ask themselves, is this a valuable email that I'd want to read? Your email address will also be shared with the hosts, Laurel and Justine, as well.
If you choose to download the freebies from the speakers or sign up for their courses, then your email address will be shared with them.
Remember you can unsubscribe to newsletters at any time by scrolling to the bottom and unsubscribing.
We try to be as inclusive as possible and CC will be provided through Zoom and YouTube
That's ok, all the presentations, whether you are a free ticket holder or a paid ticket holder will be available to you without needing Facebook.
Facebook is there to simply give the participants a chance to ask questions to the community, share progress photos and interact.
Any important information regarding the summit itself will arrive by email, not Facebook.
- Check your spam folder.
- Search your inbox for Paper Crafters Get Organized.
- If that doesn't work, send us an email at info@papercraftersgetorganized.com and we will send you a schedule.
If you're emailing during the event, it could take a few hours to get back to you as we will be busy behind the scenes.
Email us at info@papercraftersgetorganized.com